What happens when your customers up-/downgrade their service in the middle of the billing period?
Often it will be handled the easy/cheap way, where the customer will only be billed when the next period happens (and vice versa).
Our automated billing software ensures that customers pay exactly what they need (no more, no less). By doing this, you will get to focus on your core business and create even more value for your customers. Learn more about proration here.
Recurring billing is super convenient for your customers, they only have to provide their payment information once. A downside to this is technical churn, which includes credit card that expires, gets blocked, or similar. This is a disruption in a subscription and can cause you a customer if you do not handle it properly.
We have a system that automatically monitors the payment methods' health in Upodi. This will enable you to act proactively to your customers, so they don’t miss out on your awesome product/service.
This is also a great way to show your customers that you care and provide a good service. Learn more about technical churn here.
Our e-book, "The road to recurring billing" consists of the 8 most important areas you need to consider when wanting to start a subscription business. Each step is elaborated on and different options are proposed.
Read how you get from decision-making to billing operations with Upodi:
At Upodi, our goal is to provide the best subscription management and automated recurring billing platform software. Coming from being a start-up in 2017, we still rely heavily on having a start-up mindset. But since November 2021, we have been part of Visma, the largest financial software provider in the Nordics.
Over the last couple of years, we have helped 100+ customers join the subscription business model with our platform.
What makes us different?
Unlike many of our competitors, we are born in Europe. Europe is extremely fragmented across its borders and each country has its own rules and preferences (e.g. when it comes to payment methods). So, even though the countries are geographically close, customer behaviors are not the same.
You might think what does it matter? Well, if you have high ambitions (like most do) about their subscription business and want it to scale, then at some point you want to go beyond borders... Let's say you provide credit card payments (VISA, Mastercard, etc.), that's what everyone has. This might result in potential customers leaving your website at the check-out... Because you do not offer their preferred payment method.
By choosing Upodi as your subscription management and recurring billing platform you will be able to expand internationally without worrying about not providing your customers with their preferred payment methods. See which payment methods we are currently supporting here.