Once you are onboarded, you can take advantage of the free support plan included. All Upodi plans include free product documentation and developer documentation. We include free helpdesk chat or e-mail support on the use and configuration of Upodi.
•Help solve common configuration in Upodi.
•Get help on how to use Upodi.
Our standard plans are capped at 20-hour(s) helpdesk services per month. This should be more than sufficient. Should you require more in-depth support or consultancy, our Upodi Direct™professional services can be purchased additionally. We do provide project scope deliveries. If your business requires 24x7 enterprise support, please consult our sales team for an introduction to our enterprise support plans.