Additional Production instance |
+€108/mo. |
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Additional Sandbox instance. |
+€37/mo. |
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Consultancy Services |
€195/hour. |
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Settlement |
Per bank account +€59/mo |
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MasterCard BetalingsService |
+€87/mo. |
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MasterCard Supplier Service processing |
+€87/mo. |
||
EAN/GLN Processing |
+€0.3/invoice - 250 included. |
||
Creditcard for VISA/MasterCard** |
1.35% +€0.25 EUR/transaction Or bring your own agreement for free. These are invoices between you and our highly valued payment provider. |
- Unlimited users |
- Seamless bill pay |
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- Reporting |
- ERP integration |
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- Creditcard support |
- Integrations |
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- Payment processing |
- API access |
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- Helpcenter |
- Sandbox |
- Dedicated Success Manager |
- Customized pricing |
- Professional services |
Upodi is operated using Microsoft Azure infrastructure. The service is primarily hosted in Ireland (EU), and secondary Netherlands (EU). We can operate data in any region supported by Microsoft Azure, let's talk!
All new Growth, Optimize & Scale customers need to buy one-time services (Growth €1.595, Optimize €2.535, Scale €7.995) to get set up and started correctly with subscription & recurring efforts. Recurring business is about much more than just using a bunch of software to get billing & payments done; it's about transforming your business into an automated experience your customers love. That's much easier to do with the thriving personal support of our famously passionate consultants.
Basic Start-up fees (from standard pricing) include up to 50 hours of remote assistance to get you boosted, set up, and running.
•General introduction to Upodi platform.
•Training in how to set up your pricing & product plan.
•Training and setup of your first template set.
•Selection and configuration of payment gateways.
•Introduction to the Upodi open API.
•Launch setup preparation and launch.
•Training in how to use our helpdesk.
Upodi provide direct consultancy and project engagements via Upodi Direct™. Our enterprise consultancy offering. Please consult sales for more information.
Upodi provides payment via credit card (VISA or Mastercard). Manual invoicing or account-to-account is offered for accounts above €500 monthly.
No, Upodi integrates with many PSPs. However, the costs related to transactions for you as a merchant are billed directly between you and your payment service provider.
Once you are onboarded, you can take advantage of the free support plan included. All Upodi plans include free product documentation and developer documentation. We include free helpdesk chat or e-mail support on the use and configuration of Upodi.
•Help solve common configuration in Upodi.
•Get help on how to use Upodi.
Our standard plans are capped at 20-hour(s) helpdesk services per month. This should be more than sufficient. Should you require more in-depth support or consultancy, our Upodi Direct™professional services can be purchased additionally. We do provide project scope deliveries. If your business requires 24x7 enterprise support, please consult our sales team for an introduction to our enterprise support plans.
Not all customers are invoiced monthly. Some chose quarterly, bi-annually, or annually - and in those cases, we do not need to generate thousands of invoices every month.
What if I need more than one production instance?
Many of our international customers operate with more than one Upodi production instance (typically one per ERP instance). You can add as many as you like. Each additional production instance costs €49/mo.
We provide a 24x7 helpcenter. Our helpcenter is full of guides, documentation, and help articles. You can also contact our customer success managers via Intercom (use the Intercom logo in the lower right corner), or via e-mail helpdesk-at-upodi-dot-com.
You can cancel your paid subscription up to 30 days before the renewal of your subscription, or sign in to Upodi and cancel using the administration.
Contact support to learn more.
Do you operate independently of any government, addressing a special or political issue?
Contact us and learn about our NGO offerings.