Plans that scale with your company

 
Contact us today if you need a special quote on pricing. Regardless of where you are on your journey, we have a scalable and flexible platform to help you grow. 

 

Growth

€269/mo

  • Up to 500 customers.
  • 250 invoices per month, included.
  • Maximum 2.000 invoices/mo.
  • Unlimited Users & Payment Providers.
  • + onboarding*
  • .
  • Additional invoices:
  • +500 invoices /mo + €90/mo.
  • Unlimited number of users & payment providers.
  • -
  • Support options:
  • Chat, phone, and email.
  • Online Documentation.
Start by trying our service for 30 days. Free trial no credit card required.
Optimize

€865/mo

  • Up to 5.000 customers.
  • 2.000 invoices per month, included.
  • Unlimited Users & Payment Providers.
  • + onboarding*
  • .
  • Additional customers:
  • 5-10.000 + €329/mo.
  • 10-25.000 + €959/mo.
  • .
  • Additional invoices:
  • +500 invoices /mo + €80/mo.
  • -
  • Enhanced Platform:
  • Entitlements.
  • -
  • Support options:
  • Chat, phone, and email.
  • Customer success (shared team).
  • Online Documentation.
Start by trying our service for 30 days. Free trial no credit card required.
Scale

€1.939/mo

  • From 25.000 customers.
  • 15.000 invoices per month, included.
  • Unlimited users & Payment Providers.
  • + onboarding*
  • .
  • Additional customers:
  • 100-200.000 + €959/mo
  • 200-500.000 + €1.919/mo
  • .
  • Additional invoices:
  • +500 invoices/mo +€63/mo
  • -
  • Enhanced Platform:
  • Entitlements.
  • Revenue Recognition.
  • -
  • Support options:
  • Chat, phone, and email.
  • Dedicated Customer success.
  • Online Documentation.
Start by trying our service for 30 days. Free trial no credit card required.
Enterprise

+500.000 customers?

Let's have a conversation around your needs and create a solution that ensures your future growth and supports your strategy.

 

ADD-ONS & OPTIONS: 

 

Additional Production instance 

+€108/mo.

 
 

Additional Sandbox instance.

+€37/mo.

 
 

Consultancy Services

€195/hour.

 
 

Settlement

Per bank account +€59/mo
€0.2/Settlement - 250 included.

 
 

MasterCard BetalingsService

+€87/mo.

 
 

MasterCard Supplier Service processing

+€87/mo.

 
 

EAN/GLN Processing

+€0.3/invoice - 250 included.

 
 

Creditcard for VISA/MasterCard**

 

 

1.35% +€0.25 EUR/transaction Or bring your own agreement for free. These are invoices between you and our highly valued payment provider.

 

 

 

ALL PLANS INCLUDE: 

 

- Unlimited users

- Seamless bill pay

 
 

- Reporting 

- ERP integration

 
 

- Creditcard support

- Integrations

 
 

- Payment processing

- API access

 
 

- Helpcenter

- Sandbox

 

 

 
 
+PLUS
- Dedicated Success Manager
- Customized pricing
- Professional services
 
 

 

How to Master billing for SaaS Companies


Learn how to minimize billing complexity in order to scale up your subscription-based business with our e-book. More specifically, how to scale without technical obstacles, which recurring revenue model is best suited for your business, as well as how to deal with billing complexity. All in this free e-book. 

 

E-book - master billing

 

 

Frequently asked questions:

 

Where is my data stored?

Upodi is operated using Microsoft Azure infrastructure. The service is primarily hosted in Ireland (EU), and secondary Netherlands (EU). We can operate data in any region supported by Microsoft Azure, let's talk!

 
*)
Are there onboarding services and fees?

All new Growth, Optimize & Scale customers need to buy one-time services (Growth €1.595, Optimize €2.535, Scale €7.995) to get set up and started correctly with subscription & recurring efforts. Recurring business is about much more than just using a bunch of software to get billing & payments done; it's about transforming your business into an automated experience your customers love. That's much easier to do with the thriving personal support of our famously passionate consultants.

 

What do the onboarding start-up fees include?

Basic Start-up fees (from standard pricing) include up to 50 hours of remote assistance to get you boosted, set up, and running.

General introduction to Upodi platform.
Training in how to set up your pricing & product plan.
Training and setup of your first template set.
Selection and configuration of payment gateways.
Introduction to the Upodi open API.
Launch setup preparation and launch.
Training in how to use our helpdesk.

Upodi provide direct consultancy and project engagements via Upodi Direct. Our enterprise consultancy offering. Please consult sales for more information.

How do I pay for Upodi?

Upodi provides payment via credit card (VISA or Mastercard). Manual invoicing or account-to-account is offered for accounts above €500 monthly.

 

Are costs related to PSP's and acquirers included? 

No, Upodi integrates with many PSPs. However, the costs related to transactions for you as a merchant are billed directly between you and your payment service provider. 

 

What help desk is included?

Once you are onboarded, you can take advantage of the free support plan included. All Upodi plans include free product documentation and developer documentation. We include free helpdesk chat or e-mail support on the use and configuration of Upodi.

Help solve common configuration in Upodi.
Get help on how to use Upodi.

Our standard plans are capped at 20-hour(s) helpdesk services per month. This should be more than sufficient. Should you require more in-depth support or consultancy, our Upodi Directprofessional services can be purchased additionally. We do provide project scope deliveries. If your business requires 24x7 enterprise support, please consult our sales team for an introduction to our enterprise support plans.

 

Why is there a difference between the amount of customers and invoices?

Not all customers are invoiced monthly. Some chose quarterly, bi-annually, or annually - and in those cases, we do not need to generate thousands of invoices every month.

 

What if I need more than one production instance?

Many of our international customers operate with more than one Upodi production instance (typically one per ERP instance). You can add as many as you like. Each additional production instance costs €49/mo.

 

How do I contact support?

We provide a 24x7 helpcenter. Our helpcenter is full of guides, documentation, and help articles. You can also contact our customer success managers via Intercom (use the Intercom logo in the lower right corner), or via e-mail helpdesk-at-upodi-dot-com

 

How do I cancel my subscription?

You can cancel your paid subscription up to 30 days before the renewal of your subscription, or sign in to Upodi and cancel using the administration. 

Contact support to learn more. 

 

Non-profit organizations

Do you operate independently of any government, addressing a special or political issue?
Contact us and learn about our NGO offerings.